Using CivicStream
Terms of Use
These terms summarize the commitments between CivicStream and the organizations that deploy our software. Detailed contractual language is provided during procurement, and this overview captures the key principles.
Access and acceptable use
Authorized users may access CivicStream solely for municipal review and related workflows. Users agree not to misuse the platform, interfere with security controls, or redistribute proprietary information.
Service commitments
CivicStream provides uptime targets, support response times, and data handling practices through master service agreements. We notify customers ahead of material changes and maintain detailed audit trails.
Feedback and improvements
We welcome feature requests and product suggestions. By submitting feedback, you grant CivicStream the ability to incorporate ideas into the service without additional obligation.